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Changelog

July 2026

New

Phone number question type

Ask attendees for their phone number with the new phone number question type. The input pairs a searchable country selector with a number field, recognizes pasted international numbers, and stores every answer in a consistent international format that's ready for SMS delivery. Phone number fields across the dashboard and profile gain the same country selector, and phone answers now display in a readable international format on ticket, order, and check-in views.

  • Fixed Embedded widget checkout works again on external sites.

    Continuing from a widget embedded on your own website reliably hands over to checkout again, and choosing no tickets shows the error inside the widget.

  • Fixed Start over on the cart no longer shows a blank page for widget checkouts.

    Choosing "Start over" on the cart after starting a widget checkout now takes you back to the widget cleanly, rather than to an almost-blank page that needed a reload.

  • Fixed Free orders no longer show as unpaid or link to an invoice.

    Fixed free orders showing an "unpaid" badge and linking to an invoice on the order detail screen in admin — they're now labeled "free" with no invoice link.

  • Improved Custom domain setup shows a live verification checklist you can refresh anytime.

    The custom domain verification page is now a full page with a progress bar and a checklist covering ownership, web hosting, DKIM, custom MAIL FROM, SPF, DMARC and serving. Every step stays visible — even after your domain is live — and a Refresh button re-checks DNS on demand and remembers when it was last checked.

  • Fixed Widget no longer shows a blank page when you continue without selecting a ticket.

    Continuing through a widget without choosing a ticket now shows the "please choose at least one item" message instead of a blank page.

  • Fixed Custom field descriptions no longer break the surrounding form.

    Fixed custom field descriptions garbling the form markup around them on registration, checkout, and confirmation pages.

  • Improved Checkbox descriptions are now clickable.

    Single checkbox questions now show the question first with the description beneath, and attendees can click anywhere on either to toggle the checkbox.

  • Improved Spot incomplete tickets at a glance in the attendees list.

    Tickets that are still missing a name, email, or a required question answer now show an "Incomplete" badge in the attendees list, and you can filter the list by status to find them.

  • Fixed Send invitations button on invitation lists now respects messaging permissions.

    The "Send invitations" button on an invitation list's overview now honors your account's messaging permissions, matching the gating already applied on the invitations list.

  • Fixed Customize no longer looks blank for invite-only events.

    Events without public registration now show invitation previews in Customize, and Invitations appears in the main sidebar instead of hiding under More.

  • Fixed Order and ticket references shown as opaque codes.

    Order and ticket references that happen to spell real words (e.g. #BEEF) now display in a monospaced font on attendee-facing pages and emails, so they read as codes rather than words.

June 2026

New

Customize how tickets and wallet passes appear in your emails

The ticket details and Apple/Google Wallet pass buttons in confirmation emails are now reusable components you can override with your own markup and styling. Restyle how tickets and digital passes look once and it applies across every confirmation email.

New

Set up tickets, pricing, and approval while creating an event

When creating an event, we’ve exposed a number of new options without adding too much more complexity to the form. The main change is that you can change ticket settings, including adding a price, as well as set whether registration requires approval, right from the event creation form.

New

Volume discounts on ticket types

You can now set a lower per-ticket price for larger orders — for example €100 for one, €90 each for two, €80 each for four or more. Turn on volume discounts in a ticket type's additional settings and add a price for each quantity threshold; a live preview shows the ladder as you type. Buyers see the full price ladder on the event page and the discounted price is applied automatically at checkout.

New

Choose whether to show prices including or excluding tax

You can now set whether your landing pages, widgets, and checkout show prices including tax (B2C) or excluding tax (B2B). Set a default for the whole event, and override it per landing page or widget when you need to.

New

Send event emails through your own Microsoft 365 account

You can now connect a Microsoft 365 account and have your event emails sent straight from your own Microsoft Exchange mailbox. Choose "Microsoft 365" as the delivery method on a custom email domain, and attendees will see messages arrive from your own authenticated address.

  • Fixed Stripe and platform fees now show correctly in financial reports.

    Some card orders were missing their Stripe and platform fees in the income and expenditure report and order breakdowns; we now record the fees once Stripe finalizes them, so totals and payout amounts are accurate.

  • Fixed Receipt customization preview now uses your event's currency.

    The receipt template preview no longer mixes currencies — line items now show in your event's currency instead of always defaulting to euros.

  • Fixed Deleted account colors appearing in ticket type color settings.

    Colors you remove from your account palette are now correctly hidden everywhere.

  • Improved Registration widget improvements.

    Updated the default registration landing page and widget.

    • Fix alignment of quantity selectors on widget
    • truncated long descriptions with an ellipsis to show more
    • Pressing esc closes the widget
    • Date and venue can be hidden from the widget
  • Improved Improve load time of widgets.

    Embedded widgets now pre-load in the background, so clicking Register opens the form right away instead of waiting for it to load. For pages with more than one widget, we attempt to prefetch to minimise load time as much as possible.

  • Fixed Fixed connecting a Microsoft 365 account.

    Connecting a Microsoft 365 account now works again — the sign-in redirect to Microsoft was being blocked by our content security policy.

  • Improved Use ⌘K to navigate to section.

    Open the command palette inside your event and type to search and jump to any item in the sidebar.

  • Improved Add to calendar button on more confirmation emails.

    The "Add to calendar" button now appears across RSVP, ticket, guest, and order confirmation emails when your event has a calendar, not just a couple of them.

  • Improved Digital passes now appear in RSVP confirmation emails.

    RSVP confirmation emails now show attendees their digital passes, so they can add tickets to their Apple or Google Wallet straight from the email.

  • Fixed Deleted events in the account switcher.

    Deleted events are no longer listed under "Recent events" in the account switcher.

  • Improved A simpler event sidebar.

    The event sidebar now surfaces the sections you're actually using and tucks the rest into a new "More" menu.

  • Improved Click-to-edit enabled for most templates.

    We recently introduced click-to-edit for some of the core templates in the simple and advanced editors. We've rolled that out now to all templates that have a main text attribute.

  • Improved Clearer keyboard focus on event pages.

    Buttons, links, and form fields now show a clear focus outline when navigating with a keyboard.

  • Fixed Secondary links in theme preview.

    In the Customize editor, derived colours (like button and link contrast) now update live in the preview.

  • Improved More accessible ticket and order emails.

    Images in confirmation emails now carry alt text, and footer and reference text now meet color contrast guidelines.

  • Improved Resubscribe to a plan after cancelling.

    If your subscription has been cancelled you can now pick a plan and resubscribe straight from the billing page, and if a cancellation is still scheduled you can resume your plan with one click.

  • Fixed Sending to an invitation list now respects the list.

    Messages sent from an invitation list now go only to that list's invitations, even when you edit the message before sending. This was a regression introduced after we shipped auto-saving drafts.

  • Fixed Correct ticket and registration page names on duplicated events.

    When you duplicate an event, tickets and registration pages that used the default auto-generated names now pick up the new event's title instead of keeping the old one.

  • Fixed Requesting an invoice during checkout no longer fails with a payment error.

    Clicking "Request invoice" at checkout could fail with a Stripe error when a payment had already been initialized; invoice requests now go through reliably.

  • Fixed Deleting a Stripe integration no longer fails with an error.

    Fixed a bug where attempting to delete a Stripe integration from your account could fail with an error.

  • Fixed Paying for a custom offer works again after a Stripe API change.

    Fixed the custom offer payment page, which had stopped loading after a breaking change in Stripe's API.

  • Fixed Missing Invoice template.

    The invoice template now shows up in the Customize list and search results for events that have invoicing enabled.

  • Fixed Verification on tickets without an email.

    A ticket's direct link now skips verification and opens the ticket when it has no email address.

  • Fixed Deleted ticket types in filters and sorting.

    Deleted ticket types no longer appear when filtering attendees, invitations, or allocations, and while sorting ticket types.

  • Fixed Dashboard progress bars no longer show unlimited tickets as full.

    Progress bars on the account dashboard now show an empty bar for unlimited-capacity tickets with no attendees, instead of incorrectly showing them as full.

  • Fixed Regenerating two-factor recovery codes.

    Generating new recovery codes now asks you to confirm, so you can't accidentally invalidate your existing codes.

  • Improved Clearer promotion code creation.

    Labels on the "Add promotion codes" form now better distinguish between creating one code or a batch of codes.

  • Fixed Redirect if order complete.

    Make sure people are redirected to the completed order screen if the cart or checkout URL is loaded when the order is already complete.

  • Improved Verify email on Google login.

    If you log in with Google, your email address will be verified automatically.

  • Improved Custom MAIL FROM domain for sending.

    Custom sending domains now use a dedicated MAIL FROM subdomain, for tighter SPF/DMARC alignment.

  • Fixed Custom domain activation.

    Custom domain activation requests sometimes failed to register, leaving the button stuck. They now go through as expected.

  • Improved Event name in browser tab titles.

    Browser tabs and bookmarks now show the event name, so it's easier to see what events you have open if you're working across a few.

  • Fixed Deleted messages showing when they shouldn't.

    Deleted messages no longer appear on order and ticket views.

  • Improved Custom fields setup.

    Clearer labels and inline hint text throughout the custom fields form make it easier to set up registration form fields.

May 2026

New

Registration activity dashboard widgets

This has been sorely missing from the start, so we finally added a recent activity feed and a registrations-over-time graph to the event dashboard.

New

Command bar (⌘+K)

Press ⌘+K (or Ctrl+K) anywhere in the dashboard to search for and jump straight to any of your events or accounts. This one was expressly for Paul, but once you try it you won't want to go back!

New

More customizer styling options

You can now set fonts, border radius, and shadows right from the customizer, giving you tons more flexibility without needing to create a custom template.

  • Improved Invoice links as Liquid variables.

    Your order's Stripe invoice, PDF, and receipt links are now available as Liquid variables to use in your emails and pages.

  • Improved Live customizer preview.

    A long time coming! The customizer preview now updates as you make changes, so you don't have to save and reload.

  • Fixed Registration flow fixes.

    Resubmitting an invitation or ticket form with custom fields no longer errors, and cancelling or resuming a cart no longer fails when the cart cookie is missing.

  • Fixed CSV imports with unnamed columns.

    Blank or unnamed columns in an imported CSV are now ignored so they don't break your import.

  • Fixed Stripe Checkout line items.

    Stripe Checkout could double-count line items in some configurations. Totals now match the order exactly.

  • Fixed Filters on messages and exports.

    Bulk messages now go only to attendees matching your active filter, and exporting or emailing a list filtered by date range no longer fails.

  • Improved Message attendees from the Attendees list.

    You can now send messages straight from the Attendees list, just like you can from Invitations.

  • Improved RSVP emails on invitation view.

    RSVP confirmation and decline emails now appear in the Messages section of the invitation show view.

  • Improved Edit template text inline.

    Added a clickable field to templates to allow for quick editing.

  • Improved Send yourself a test message.

    Send a message to yourself first to check how it looks before sending it to attendees.

Updates by month

2026