Custom domains

Replace Tito Pro's default URLs with your own custom domain to create a fully branded event experience. Your attendees see your domain throughout registration and communications.

What are custom domains?

Instead of {account_slug}.staging.tito.events/your-event, use your own domain:

events.yourcompany.com/conference-2024
tickets.eventname.com
register.yourcompany.com/annual-meeting

This provides professional branding and keeps attendees on your domain throughout the registration process.

Setting up custom domains

Add the domain (and optionally an email address) in your Account settings
Open the Verification page for the domain — it lists every DNS record you need, with copy buttons
Add each record at your DNS provider
Click Refresh to re-check; each step shows as done, to do, or wrong
Once the required steps pass, request activation

The verification page stays available even after your domain is live, so you can re-check it at any time. The sections below explain each step in detail.

Domain ownership

We first confirm you control the domain. Add the TXT record shown on the verification page to your root domain (for example yourcompany.com). Its value looks like tito-domain-verification=… and is unique to your account. You only need this once per domain, even if you use several subdomains.

Web hosting

To serve your event pages on a subdomain (for example events.yourcompany.com), add a CNAME record pointing the subdomain at {account_slug}.staging.tito.events. Root domains that can't take a CNAME should use the alias/ANAME option your provider offers.

Once the CNAME resolves and the domain is activated, the Serving check confirms your domain is actually responding through Tito over HTTPS.

Email sending

To send attendee emails from your own domain, enable email for the domain and click Get DKIM records for email. This registers the domain with Amazon SES (our email provider) and generates the DKIM keys you'll add below. The domain is verified for sending once its DKIM records are live.

DKIM

DKIM signs your outgoing mail so mailbox providers can confirm it really came from your domain. SES gives you three CNAME records of the form <token>._domainkey.yourdomain pointing at <token>.dkim.amazonses.com. Add all three — the verification page shows exactly which are present, missing, or pointing at the wrong target.

Custom MAIL FROM

Highly recommended. A custom MAIL FROM domain makes bounce and complaint handling come from your own domain (tito-mail.yourdomain) rather than amazonses.com, which improves deliverability and SPF alignment. Add the MX record (priority 10) and the TXT record shown on the verification page.

SPF

SPF lists the servers allowed to send mail for your domain. Add a TXT record containing include:amazonses.com. If you already have an SPF record, merge include:amazonses.com into it rather than adding a second one — a domain may only have a single SPF record.

DMARC

DMARC builds on SPF and DKIM and lets you monitor who is sending on your behalf. Add the TXT record on _dmarc.yourdomain shown on the verification page, pointing the aggregate reports at a mailbox you monitor.

Sender addresses

Each From address you send from (for example hello@yourcompany.com) is confirmed separately: we email a verification link to that address, and the recipient clicks it. You can resend the email from the verification page.

Activation

When the required steps pass, submit an activation request. We manually add verified domains to our allow-list and automatically provision an SSL certificate, usually within 48 hours. Until then the domain is set up but not yet live.

SSL certificates

Tito Pro automatically provisions and manages SSL certificates for your custom domain using Let's Encrypt. Your attendees always see secure HTTPS connections with no configuration needed.

Multiple domains

Set up different domains for different events or use one domain across your entire account. Each event can have its own custom domain path.